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Digi's First Malaysian Telco Gets OSHA-Certified

By Chrissie Cluney
May 14, 2019

Digi Telecommunications Sdn Bhd (Digi)’s commitment is to create a safe and sustainable workplace for all of its employees. The company’s commitment was reaffirmed when it received the ISO 45001:2018 Occupational Health and Safety Management System certification.

This certification allows the company to be the first telecommunications service provider in Malaysia. It is within the Telenor Group and therefore it is eligible to obtain this specific certification.

“This certification is a testament to Digi’s commitment to creating a safe, nurturing and supportive environment for each employee to grow. Their wellbeing is of utmost importance to us and we want to be proactive about health and safety in the company – decreasing related risks will allow our employees to achieve their fullest potential whilst at Digi,” said Elisabeth Stene, chief human resource officer, Digi Telecommunications.

The certification, ISO 45001:2018, was introduced last year. It is the world’s first international standard for occupational health and safety management. The certification was developed to align the wide range of national health and safety management standards adopted by organizations. It provides a framework to increase safety, reduce workplace risks and enhance health and well being at work for all organizations regardless of size.

“With the new ISO 45001:2018 Occupational Health and Safety Management System certification obtained, we are also looking at establishing a higher level of employees’ wellbeing, starting with the inception of holistic Wellness Programmes. This covers all aspects from physical and mental health to a better diet with healthier food choices offered internally. To start off, dedicated relaxation areas such as a Music Corner and Gaming Area with foosball and billiard tables as well as PlayStation4 consoles have been introduced to allow the employees to relax and unwind when necessary,” said Stene.

What was Digi Telecommunications’ certification process? The process began in April of last year. It included acquiring the ISO 45001 competency for Digi’s Corporate Infrastructure Management and Health, Safety and Environment (HSE) team members. It established a new HSE Policy Statement, which analyzed non-operational risk for the organization as well as re-writing of HSE manuals and other system procedures. Also, the company’s HSE requirements are integrated into key operations where the reporting system and safety operational controls digitalized for better access.

The telecommunications company has also taken steps to ensure that all employees are well informed of safety inspections, injury and illness statistics and other safety-related issues. Digi’s employees are also requested to report unsafe conditions or actions that can lead to accidents from occurring.

Presently, Digi has a dedicated First Aid emergency line for all employees with trained first aid team. These team members are able to provide immediate assistance before medical personnel arrive. They are fully equipped with the latest medical equipment such as stretchers, wheelchairs, trauma quick response kits, AED and Oxygen Pacs. This allows employees to react as quickly as possible in the event of an emergency with specific tasks delegated to members within the first aid team.


Chrissie Cluney has been a correspondent for IoT Evolution World since 2015. She holds a degree in English with a concentration in writing from the College of Saint Elizabeth.

Edited by Ken Briodagh
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